shipping policy

Shipping Policy

We currently ship Australia-wide only.

Order Processing:
Orders are processed within 1–3 business days.

Estimated Delivery:
Delivery usually takes 5–10 business days after your order has been shipped.

Shipping Cost:
Free shipping is available on LuxePillow orders.

Tracking:
Once your order is shipped, you will receive a tracking number by email so you can follow your delivery.

Important Notes:
Delivery times are estimates and may vary due to courier delays, public holidays, weather, or remote Australian locations.

Incorrect Address:
Please make sure your shipping address is correct before placing your order. LuxePillow is not responsible for delays or failed delivery caused by incorrect customer details.

Questions:
If you need help with your order, please contact our support team.